Refurbished Grading Scale

Grade A
Definition: Good-as-new condition unit (no scratches or blemishes) in working condition. Accessories may be missing. Key functions all tested and working.
Grade B
Definition: Working unit with slight blemishes. (Normal wear and tear)
  • Display- No Cracks, no scratches.
  • Chromebook Top- Light scratches, no deep gouges, no cracks or breaks.
  • Screen Bezel Trim- No missing rubber around screen.
  • Keyboard- Slightly worn keyboard is acceptable as long as printed letters are visible. No missing keys.
  • Touchpad/Palm rest- Worn touchpad allowed, Worn palm rest allowed.
  • Chromebook (General)- No port or keyboard damage, no functional issues.
Grade C
Definition: Working unit with moderate damages.
  • Display- No cracks allowed, light Scratches in screen.
  • Chromebook Top- Deep Scratches, small dents in top, small cracks, small breaks in plastic.
  • Chromebook Case- Deep Scratches, small dents in case, small cracks, small breaks in plastic.
  • Screen Bezel Trim- Rubber around screen may be missing.
  • Keyboard- Slightly worn keyboard is acceptable as long as printed letters are visible. No missing keys.
  • Touchpad/Palm rest- Worn touchpad, worn palm rest.
Grade F/Parts
Definition: Non-working, locked or cosmetically flawed beyond economical repair. Units are to be used for parts only.
  • Display- Bad screens i.e. blotchy,bad spots, deep scratches.
  • Chromebook Top- Deep Scratches, major dents in case, large cracks, large breaks in plastic, plastic missing.
  • Chromebook Case- Deep Scratches, major dents in case, large cracks, large breaks in plastic, plastic missing.
  • Screen Bezel Trim- Rubber around screen torn, bezel plastic cracked, bezel plastic broken, bezel plastic missing.
  • Keyboard- Bad keyboard, 4 or more key(s) missing, missing keyboard
  • Touchpad/Palm rest- Badly worn touchpad, Badly worn palm rest
  • Chromebook (General)- Multiple functional failures/damages i.e. keyboard, ports